We make the most of our efforts and invest many resources in order to provide all our customers with an equal, respectable, accessible and professional service. In accordance with the Law of Equal Rights for Persons with Disabilities 1998-1998 and the regulations established pursuant to it, many efforts and resources are invested in making the necessary accessibility adjustments that will result in a person with a disability being able to receive the services provided to all customers, independently and equally.
Building accessibility arrangements
Our showroom is accessible to the general population according to the following specifications:
- Blue and white disabled parking next to the store
- Disabled services – none
- Access from the street \ parking – yes, there is wheelchair access around the store
- The escort is personal by arranging an appointment in advance by calling 054-7464006
- Inspirational audio system for the hard of hearing – none
For questions and advance coordination, call 054-7464006
Accessible customer service
Means of contact – there are several additional means of contact:
- E-mail (email) helena.kolan@gmail.com
- Call 054-7464006
- Contact via the “Contact Us” page on the Contact Us website
- Contact by mail: 243 Dizingoff St. Tel Aviv
Website accessibility
An accessible website is a website that allows people with disabilities and older people to surf with the same level of efficiency and enjoyment as surfers.
We believe in and work for equal opportunities in the Internet space for people with various disabilities and people who use assistive technology to use a computer.
Information about website accessibility
This website meets the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments), 2013.
The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at the AA level and the international WCAG2.0 document.
The tests were tested for the highest compatibility for the Chrome browser.
The site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
Adapted for display in common browsers and for use on the cell phone.
In order to get the best browsing experience with screen reader software, we recommend using the latest NVDA software.
Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or a video, you can contact the company’s accessibility coordinator and we will make the information available to you.
Delivery of information in an accessible format – the firm provides its clients with the option of receiving information in accessible formats. The delivery of the information is free of charge and intended for people with disabilities. For inquiries and information on accessibility, you can contact the office’s accessibility coordinator, whose details appear later in the statement.
Ways of applying for requests and suggestions for improvement regarding accessibility
It should be noted that we continue our efforts to improve the company’s accessibility as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible service. If you encounter a problem or a malfunction regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and handle the malfunction as soon as possible.
Details of the accessibility coordinator in the business
Name: Helena Cullen
E-mail – helena.kolan@gmail.com
Phone: 054-7464006
Publication of the accessibility statement – The accessibility statement was updated on: 08/01/2